Shipping and Payments

Payment methods and shipping costs

1. Payment options

1.1 For deliveries within Germany, we offer the following payment options, unless stated otherwise in the respective product presentation in the offer:

  • Prepayment by bank transfer
  • Credit card (Visa, Mastercard)
  • Paypal
  • Paypal Express
  • Direct debit
  • Delivery on invoice
  • Cash on pickup
  • Payment by surname
  • Giropay
  • Direct debit via Heidelpay
  • Credit card via Heidelpay
  • Credit card via Paypal
  • Installment Powered by PayPal


Using the installment payment Powered by PayPal, we offer you to finance your request quickly and easily. We give you the opportunity to pay in monthly installments (subject to availability & credit check). You still get your order quickly because you do not have to go to the post office or bank to identify yourself and the goods will be shipped directly.

In order for the online application for installment payments to be processed easily and securely, we have commissioned the payment service provider PayPal with the credit check and the application process for the installment payment. Your credit rating is verified by PayPal in real time and you know immediately whether a payment on installments is possible for you.

For you this means: The installment agreement is concluded with our shop. We transfer the payment claim to PayPal and PayPal will collect this in its own name. However, we remain your contract and contact person.

Your benefits at a glance

  • Monthly rates (subject to availability & credit check)
  • Your online application for installment payments will be easily and securely checked
  • Fast credit check is checked by Paypal in real time
  • Annual percentage rate: 1.79%
    • Invoice purchase via Heidelpay
    • Amazon Payments

 

1.2 For deliveries abroad, we offer the following payment options, unless otherwise stated in the respective product presentation in the offer:

  • Prepayment by bank transfer
  • Credit card (Visa, Mastercard)
  • Paypal
  • Paypal Express
  • Credit card via Paypal
  • Direct debit via Heidelpay
  • Credit card via Heidelpay
  • Invoice via Heidelpay
  • Amazon Payments 

 

2. Delivery

2.1 The shipment of your order is made by Deutsche Post, DHL

2.2 We ship to the following countries: Germany, Germany, Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Austria, Portugal, Sweden, Switzerland, Spain, Poland, Hungary, Czech Republic, Slovakia, Romania, United Kingdom Kingdom, Bulgaria, Cyprus, Coatings, Estonia, Latvia, Lithuania, Malta, Slovenia, Liechtenstein, Norway

The applicable shipping costs can be found under 3.1 and 3.2

3. Shipping costs 

3.1 For shipping within Germany we charge a flat rate of 4,99 EUR shipping per order.

3.2 In the case of pickup, the seller informs the buyer first by email that the goods ordered by him are ready for pickup. After receiving this email, the buyer can pick up the goods after consultation with the seller. In this case, no shipping costs will be charged.

From a gross order value of EUR 49.99 we will ship freight prepaid.

3.3 For cash on delivery a COD charge of 5 EUR will apply.

For heavy and bulky items, we additionally charge per delivery address a surcharge of 15 EUR on the specified shipping costs. This is indicated separately on the respective product page.

3.4 For shipping abroad we charge the following shipping costs per order: Austria: 6.95 EUR Remaining EU & Switzerland: 15 EUR

3.5 Please note that in the case of cross-border deliveries you may incur additional taxes (such as in the case of an intra-Community acquisition) and / or duties, such as customs duties, which you must bear.

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